Privacy Policy | Best Egypt Tours / Travel Agency Lovers | Use of cookies, newsletter and customer communication…
Privacy Policy Hurghada Excursions lovers
Data protection
Personal Data
Personal data is any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, by an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the name. These characteristics can be an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person. Personal data may only be stored to the extent that this is necessary to provide the booked service
2. Anonymized data / log files / IP address
As a user of our website, you can be sure that your personal data will not be collected. We only collect anonymous data about access to the site, which we store as “server log files”. This includes the website visited, the time of access, the amount of data sent in bytes, the source/reference from which you came to the site, the browser used, the operating system used and the IP address used. This data is only used for statistical evaluation and to improve our offer. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use. Our goal is to provide you with a safe and lawful user experience.
3. Reason for collecting personal data – Privacy Policy
In order to ensure that we can offer you the best possible experience, we may need to collect certain personal data. This includes, for example, your name, address, e-mail address or telephone number. We only collect this data if you actively send us an inquiry or book a service with us.
In addition, we may also collect data that is not directly related to you, such as your browser type, operating system or the country from which you use our services. This information is only used to improve our services to provide you with a better user experience.
Privacy Policy Hurghada Excursions lovers
We assure you that your personal data will only be used for the purpose of processing your booking and in accordance with legal requirements. In addition, we use the personal data to maintain customer relationships, to improve customer service (e.g. information about the course of your stay), to carry out our own advertising and marketing measures (e.g. sending catalogs and other advertising mail within the legally permissible framework, inquiries about customer satisfaction) and to support order processing. We assure you that all your personal data will be processed in compliance with the applicable data protection regulations.
4. Storage and Deletion of Data
Your personal data will be stored in order to fulfill the purposes stated in the point “Purpose of the collection of personal data”. The personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place in accordance with European or national laws and regulations to which the person responsible is subject. The legislator has specified many storage periods and preservation obligations. Likewise, the data will be deleted or blocked when the prescribed storage period has expired, unless there is a need for further storage of the data in order to conclude or fulfill a contract.
5. Newsletters and Customer Communications – Privacy Policy
Subscribe to our newsletter and we will inform you regularly about our travel offers and promotions. When you sign up, you must provide your email address. You can also provide other personal data (title, first name, surname, date of birth, preferred departure airport). This data is used to personalize the newsletter. We also store the data you provide when registering for the newsletter so that we can keep you up to date. This data will only be used to send the newsletter and will not be passed on to third parties.
6. Use of Cookies – Privacy Policy Hurghada Excursions lovers
We would like to point out that the activation of cookies for our website is recommended, as the use of our offers without accepting cookies is only possible to a limited extent. We assure you that no personal data is stored in the cookies and that only the server that sent the cookie can read it. In addition, our cookies have an expiration date, so you can manually delete your cookies before they expire and receive a new one the next time you visit the site, provided you do not block the storage of the cookie Privacy Policy.